Sikh religious and cultural channel, KTV has been found in serious breach with Ofcom rules and regulations after failing to respond to the latter over two incidents.
Ofcom received two complaints relating to the promotion of products or services in two different episodes of the programme ‘Health Time’ broadcast on KTV on 16th November 2018 and 23rd January 2019.
Ofcom requested background information in relation to the programme from KTV on 28th November 2018, in order to assist us in Ofcom’s assessment of the complaint about the episode broadcast on 16th November 2018. KTV did not provide the information requested.
Ofcom requested this information from KTV again on 24th January 2019, after receiving a complaint about the episode of the programme broadcast on 23rd January 2019.
Again, KTV did not provide the information requested.
On 4th February 2019, Ofcom wrote to KTV explaining that the information requested was still outstanding. KTV again failed to provide the information requested.
On 14th February 2019, Ofcom formally requested the information in accordance with Licence Condition 12(1). KTV failed to submit the required information by the final deadline of 19th February 2019.
Ofcom concluded that KTV failed to provide the information requested within the deadlines set by Ofcom. Its decision is therefore that there was a breach of Licence Condition 12(1).